Carpal tunnel syndrome, work and benefits

Is carpal tunnel syndrome a disability?

Under the Equality Act 2010, a condition counts as a disability if it has a substantial (more than minor) and long-term (12 months or more) effect on your normal daily activities. The law looks at how you would be without treatment. Mild symptoms that settle with treatment are unlikely to be covered, but long-term numbness, pain or weakness that affects everyday tasks can be.

Reasonable adjustments

• voice recognition software or a different keyboard and mouse
• more breaks, or changing tasks through the day
• tools with less vibration, or less time using them
• time off for surgery and a phased return

Access to Work can help pay for equipment.

If work caused it

Carpal tunnel syndrome caused by using hand-held vibrating tools at work is a recognised work-related disease. If you were an employee, you may be able to claim Industrial Injuries Disablement Benefit. Your employer also has a legal duty to control vibration at work.

Benefits

Most people with carpal tunnel syndrome will not qualify for PIP. It may help if severe symptoms in both hands affect activities such as preparing food, dressing (buttons and zips) or eating (cutting food), on more than half of days.

Free, independent advisers, such as Citizens Advice or a local welfare rights service, can help you check what you can claim and fill in forms.